At MS Co Novae, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website.
1. Information We Collect
We may collect the following types of information when you visit or make a purchase on our website:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card details or other payment method data (processed securely through third-party payment gateways).
- Order History: Details of purchases and returns.
- Technical Information: IP address, browser type, device details, and pages visited.
2. How We Use Your Information
Your information is used to enhance your shopping experience and for the following purposes:
- To process and deliver your orders efficiently.
- To provide customer support and respond to your inquiries.
- To send you order updates, promotional offers, and newsletters (you can opt out at any time).
- To analyze website performance and improve our products and services.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners solely for the purpose of fulfilling your orders and improving your experience, including:
- Logistics and delivery partners
- Payment gateways
- Email service providers
- Analytics and marketing tools (with anonymized data)
4. Data Security
We take reasonable precautions to protect your personal data. This includes secure servers, encrypted payment processing, and restricted access to sensitive information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and track website performance. You can disable cookies in your browser settings, but some features of the site may not function properly as a result.
6. Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please reach out to us via our Contact Us page.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page to keep you informed about how we protect your data.